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Greatlakesbuy.com© is an assumed name of JetmoLLC©, Copyright 2007-2013
GreatLakesBuy Return Policy
This Return Policy is included in our Terms and Conditions page.
Just contact us! We are
friendly and easy to talk too.
Glassware If not broken will only cost you return shipping, as long as all wrapping and boxes are included. If you received a piece broken, just call us and if the item is in stock, we will sent out a replacement.
If you need to return an item, e-mail us at firstname.lastname@example.org and inform us of the reason for the return. If we authorize a return, you will receive a (RMA) Return Merchandise Authorization number
No Products will be Returned without an "RMA" number
No Products will be Returned without an RMA number. Some
items may be non-returnable as noted in this document.
Preparing the Merchandise for Return:
GreatLakesBuy is not responsible for freight charges or shipping charges for any returned item.
GreatLakesBuy reserves the right to charge a minimum of 15% to 25% fees for restocking, processing and cancellation on any and all returned items. ( See "Preparing the Merchandise for Return" above ) If returned item is an unopened Item then customer will receive a store credit for the original purchase price less a minimum 15% restocking and cancellation fee. if the item has been opened, then the item must be in the original packaging and in resalable condition.
ALL SHIPPING CHARGES ARE NONREFUNDABLE. ABSOLUTELY NO RETURNS, REFUNDS,
OR EXCHANGES ALLOWED AFTER 30 DAYS
All damaged, missing, or mistakenly shipped products must be reported within 24 hours of package delivery.
For most merchandise, items are warranted by the manufacturer for a minimum of 1 year. If you wish to submit a Returned Merchandise claim, please do so by Emailing us at email@example.com further specific instructions will be given within 1-3 business days. Please, do not send back unauthorized products for return. Otherwise, the return claim may be automatically rejected.
Any unauthorized returns will not necessarily be re-stocked and/or refunded.Please note that payment refunds occur only when similar merchandise is not available for replacement.
CLAIMS FILED WITHIN 24 HOURS
As a reminder, all damaged, missing, or mistakenly shipped products must be informed with 24 hours of package delivery. Otherwise, return claims may be delayed and/or rejected.
CLAIMS FILED AFTER 24 HOURS
GreatLakesBuy stands by the quality and craftsmanship of all available merchandise. We will work with our Customers to the best of our ability regarding any merchandise returns and/or shipping concerns.
ALL ITEMS PURCHASED ON SALE OR AT SPECIAL DISCOUNTED PRICES OR PRICE REDUCTION SALES CANNOT RETUNED FOR MORE than the amount you paid.
Checkout, The system is set so You Agree to the Terms and Conditions.
This Return Policy is included in that page.